Frequently Asked Questions...
Do I have to sign a contract?
No, we don't have memberships or contracts at Spa Daze. You can pay as you go or purchase a package of sessions.
Do I have to take off all my clothes?
No, you will be asked by your Therapist to "disrobe to the level of your comfort". You can leave your underwear on, you can wear swimwear, athleticwear or you can choose to remove your clothing. You will be covered by a sheet during your treatment, private areas are NEVER exposed, and we work around areas that are covered to protect client boundaries.
Is it rude to fall asleep during a massage?
No, it's actually a sign of an effective treatment! It indicates that your nervous system is calming down and releasing beneficial endorphins.
Can I work with multiple Therapists or just one?
We actually encourage you to work with more than one Therapist for several reasons. Some clients enjoy different styles of work for different needs from deep/therapeutic to relaxation/energy work. Also, if you need an appointment on a day that your Therapist is out or on vacation, it's good to have a backup. Your care always comes first.
What if I can't relax?
We have a variety of modalities to choose from. If you're unable to relax during a massage, your Therapist may recommend a Reiki or CranioSacral treatment to help "unravel" your nervous system. It's not uncommon for some clients to feel the need to ease into the relaxation process.
What if my Therapist is not a good fit for me?
It happens, and it's ok! No one will take offense if you prefer a different style of work or personality. Your happiness and comfort is what we all strive for. Just let the desk know and we can discreetly match you up with someone else, and keep trying until you have found your perfect connection.
What happens if I pass gas?
You would be surprised how often this happens. When someone is laying on their stomach and a Therapist is pushing on their backs, it's not uncommon for gas to escape. Some people ignore it, some say "excuse me", some people are asleep and don't realize they've done it. The last thing we want is for someone to be embarrassed about it and let it ruin their experience. We suggest not eating a large or heavy meal before your appointment. But other than that, just let it go...
Updated Cancelation Policy:
Our cancellation policy is to benefit clients who may be waiting for an appointment time to become available so they may receive their much-needed Massage. We do run a cancellation list, so your timely consideration is very much appreciated!
Please give notice no later than 24 hours before your appointment if you are unable to keep your appointment to avoid a fee.
Late cancels (same day as your appointment) = Half of session fee
No call no shows = Full session fee
In order to compensate the Therapist for your scheduled time, there will be a deduction of a prepaid session or a gift certificate will be voided.
No-shows will be sent an invoice for their missed appointment which must be paid before returning.
Any appointments schedule outside of a Therapists scheduled shift or outside of our regular business hours are required to prepay with no refunds for no-shows.
A history of repeat cancellations will result in pre-payment of all future services or termination of working relationship.
If you are experiencing COVID symptoms or have been exposed to someone sick/COVID positive, please reschedule your appointment. There is no penalty for your consideration.
Availability is posted within 30 minutes of the next available appointment time. If your preferred Therapist isn't available, you may call us directly to see if they are on-call or try any of our other well-qualified Therapists. We also encourage you to call or use the form on our contact page if your preferred time isn't shown on our scheduling system.
Mandatory Consultation for Pediatric Sessions
For the ease & comfort of the child, adult supervision may be necessary and is encouraged. A child's comfort and trust is our TOP priority, therefore SWIMWEAR IS REQUIRED during all youth massages (under 18 yrs). We will not work on a child who isn't wearing swimwear or regular clothing, and rescheduling will be recommended. Thank you for your understanding.