Frequently Asked Questions...

Do I have to sign a contract?

No, we don't have memberships or contracts at Spa Daze.  You can pay as you go or purchase a package of sessions.

Do I have to take off all my clothes?

No, you will be asked by your Therapist to "disrobe to the level of your comfort".  You can leave your underwear on, you can wear swimwear, athleticwear or you can choose to remove your clothing.  You will be covered by a sheet during your treatment, private areas are NEVER exposed, and we work around areas that are covered to protect client boundaries.

Is it rude to fall asleep during a massage?

No, it's actually a sign of an effective treatment!  It indicates that your nervous system is calming down and releasing beneficial endorphins.

Can I work with multiple Therapists or just one?

We actually encourage you to work with more than one Therapist for several reasons.  Some clients enjoy different styles of work for different needs from deep/therapeutic to relaxation/energy work.  Also, if you need an appointment on a day that your Therapist is out or on vacation, it's good to have a backup.  Your care always comes first.

What if I can't relax?

We have a variety of modalities to choose from.  If you're unable to relax during a massage, your Therapist may recommend a Reiki or CranioSacral treatment to help "unravel" your nervous system.  It's not uncommon for some clients to feel the need to ease into the relaxation process.

What if my Therapist is not a good fit for me?

It happens, and it's ok!  No one will take offense if you prefer a different style of work or personality.  Your happiness and comfort is what we all strive for.  Just let the desk know and we can discreetly match you up with someone else, and keep trying until you have found your perfect connection.

What happens if I pass gas?

You would be surprised how often this happens.  When someone is laying on their stomach and a Therapist is pushing on their backs, it's not uncommon for gas to escape.  Some people ignore it, some say "excuse me", some people are asleep and don't realize they've done it.  The last thing we want is for someone to be embarrassed about it and let it ruin their experience.  We suggest not eating a large or heavy meal before your appointment.  But other than that, just let it go...  

Updated Cancelation Policy:

Our cancellation policy is to benefit clients who may be waiting for an appointment time to become available so they may receive their much-needed Massage. We do run a cancellation list, so your timely consideration is very much appreciated!

Please give notice no later than 24 hours before your appointment if you are unable to keep your appointment to avoid a fee.

  • Late cancels (same day as your appointment) = Half of session fee

  • No call no shows = Full session fee

In order to compensate the Therapist for your scheduled time, there will be a deduction of a prepaid session or a gift certificate will be voided.

No-shows will be sent an invoice for their missed appointment which must be paid before returning.

Any appointments schedule outside of a Therapists scheduled shift or outside of our regular business hours are required to prepay with no refunds for no-shows.

A history of repeat cancellations will result in pre-payment of all future services or termination of working relationship.

If you are experiencing COVID symptoms or have been exposed to someone sick/COVID positive, please reschedule your appointment.  There is no penalty for your consideration.

Online Scheduling

Availability is posted within 30 minutes of the next available appointment time.  If your preferred Therapist isn't available, you may call us directly to see if they are on-call or try any of our other well-qualified Therapists.  We also encourage you to call or use the form on our contact page if your preferred time isn't shown on our scheduling system.

Mandatory Consultation for Pediatric Sessions

For the ease & comfort of the child, adult supervision may be necessary and is encouraged.  A child's comfort and trust is our TOP priority, therefore SWIMWEAR IS REQUIRED during all youth massages (under 18 yrs).  We will not work on a child who isn't wearing swimwear or regular clothing, and rescheduling will be recommended.  Thank you for your understanding.

Recommendations for enjoying your massage experience...

If you are within at least 2 days of catching a cold

PLEASE reschedule your appointment.  Not only should you stay home & rest, but laying face down in the face cradle will increase pressure to your sinuses.  We also ask as a courtesy to not expose our Therapists or our work space, as we have clients who have compromised immunity or young children at home.

Please DO NOT wear body lotion (scented or regular), perfume, or cologne before receiving your massage.

It interferes with the pure, organic massage oil & aromatherapy used during your service.  It may also effect clients who are scent-sensitive following your appointment. Cooperation in this particular tip is greatly appreciated!

Remember to turn off your cell phone.

Exceptions are medical or family emergency ONLY.  For all other calls, we ask that you not give attention to your phone while you are in session.  Should you need to answer your phone, the treatment will stop during the call & resume when you are finished and the session will be completed at it's scheduled time.  ASK ABOUT OUR NEW "JUICE BAR" COMPLIMENTARY CHARGING STATION!!  We can "power up" your device while you "power down".

Please wait to undress AFTER we have left the room & the doors are closed

You may disrobe to the level of YOUR comfort.  There is no standard for what you are to wear (or not wear) for your massage.  BY LAW, private areas on men & women are to be covered at ALL times. Some things to keep in mind, undergarments are a nonverbal boundary, the areas UP TO the underwear will be addressed.  Men choosing athletic shorts, swim shorts, or boxers, keep in mind that we can only work on exposed area's of the leg and will work through the sheet for the upper leg, hip, and sacral areas.  Women choosing to wear a bra or sports bra, it is certainly your choice, but please understand that treatment to the back is limited.  For individuals who are comfortable without undergarments, you will be discreetly draped, and only work area's are exposed. Discretion, trust, and comfort is our TOP priority.

Please let us know if you are uncomfortable in ANY way.

Pressure adjustment, room temperature, stereo volume, or if you would prefer to stay quiet during your treatment.

All methods of payment are accepted.

All major credit cards, including American Express. Health Savings Account Cards. Cash & Checks...Please make checks payable to Spa Daze.

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6812 N. Oracle Rd #100 / 520-334-1919
6812 N Oracle Rd., #100
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